Custom business software · Melbourne · Australia-wide

AI-built business systems for Melbourne small businesses

iWizz builds custom CRM, dashboards, and AI automation for Melbourne small businesses — shaped around how your team works, not a generic SaaS template. Prahran-based since 2013; AI developer and consultant for Melbourne and Australia-wide.

Stop browsing, start chatting — call me now.

Tim Hook · iWizz · ABN 48 431 193 923 · Prahran-based · Melbourne & Australia-wide service area.

Tell Tim what you need

A short message is fine. Tell me what's slowing your business down.

What we build

Custom CRM, dashboards, automation & AI — fit for small business

Lightweight systems your team will open every day — not a shelfware licence.

Custom CRM & pipeline

Leads grouped by company, contacts, notes, correspondence, and activity — shaped for how you sell and support.

Small business dashboards

Sales, ops, ads, and finance in one view — live data instead of Friday spreadsheet archaeology.

Business automation

Routing, reminders, hand-offs between inbox, CRM, and accounting — AI automation for small business where it saves clicks.

AI chatbots & agents

Website chat, intake, and internal copilots — including an AI chatbot for business website visitors (like Wizz on this site).

Internal tools

Booking consoles, trade dashboards, ops checklists — custom business software Melbourne teams ask for but off-the-shelf tools do not cover.

Built by iWizz

Real systems we use and ship

Screenshots use sanitised demo data — no real client names, emails, or amounts.

iWizz Pipeline CRM

Our own CRM: companies with nested contacts, notes, correspondence, invoices, and an activity tab — light and dark mode. Built for how Tim runs iWizz, not a generic SaaS template.

Sanitised screenshot of iWizz Pipeline CRM kanban with demo company names

Growth Hub — Xero invoices & reminders

Internal Growth Hub dashboard: Xero invoice status, reminder workflow, and ops view for iWizz billing — connected to the same Xero integration we use in admin.

Sanitised screenshot of Growth Hub Xero invoice list with demo rows

Script Console — Script Group venues

Trade dashboards built for Script Group (Vivi & Blondie venues): shift and sales views for venue ops — described from the live Script Console product, shown here with demo numbers only.

Sanitised screenshot of Script Console venue dashboard with demo metrics

How it works

From first call to handover

  1. Discover

    Short call — what is broken, what you use today, and what “done” looks like.

  2. Scope & quote

    Written quote with integrations, milestones, and what is out of scope.

  3. Build

    Iterative builds with something usable early — CRM, dashboard, or bot first.

  4. Handover

    Training, docs, and optional care plan — you are not locked to mystery admin.

Connections

Plugs into tools you already use

We only list integrations that exist in iWizz builds today.

  • Xero — invoices, reminders, Growth Hub
  • Shopify — store data, migrations, dashboards
  • Square — POS and partner integrations
  • Google Workspace — accounts, mail, calendar
  • Gmail — authorised inbox tools (e.g. receipts workflow in admin)

FAQ

Common questions

How much does custom business software cost?

Scoped per project. You get a written quote after discovery — no published price list on this page.

How long does a build take?

Depends on integrations and process mapping. Tim gives a realistic range in the quote, not a one-size-fits-all timeline.

Who owns the data?

Your data stays yours, with export paths spelled out in client terms.

Do I need AI?

Often we start with CRM, dashboards, or automation. AI is added where it removes real work — chatbots, routing, or drafting with human approval.

Melbourne & Australia-wide

Ready to talk custom CRM or automation?

Stop browsing, start chatting — call me now, or send the form above.

Call 0417 518 940